Browser Support
The CFTC Portal supports the latest two versions of web browsers from these companies:
- Google (Chrome)
- Microsoft (Edge or Internet Explorer)
- Mozilla (Firefox)
Technical Support
If you are experiencing technical difficulties or have a technical question, visit our Frequently Asked Questions page.
If your question is not answered within the Frequently Asked Questions page, please contact Portal Support (TechSupport@cftc.gov).
Portal Services
The CFTC Portal is available at the following times to receive submissions:
- Monday - Friday, 8:00 a.m. to 1:00 a.m. ET
Portal Support Hours of Operation
On critical submission days Portal Support (TechSupport@cftc.gov) operates at the following times:
-
Monday - Friday, 8:00 a.m. to 7:00 p.m. ET
Note: Critical submission days are as follows:
- January 26, 2023, 39.11(f)(1)
- January 26, 2023, 49.25(f)(3)
- February 24, 2023, 39.11(f)(1)
- March 1, 2023, 37.1501(f)(2)
- March 1, 2023, 38.1101(f)(4)
- March 23, 2023, 39.11(f)(1)
- March 31, 2023, 37.1306(d)
- March 31, 2023, 39.19(c)(3)(i)
- March 31, 2023, 39.11(f)(2)
- April 25, 2023, 39.11(f)(1)
- April 25, 2023, 49.25(f)(3)
- May 10, 2023, 37.1306(d)
- May 10, 2023, 38.1101(f)(4)
- May 23, 2023, 39.11(f)(1)
- June 26, 2023, 39.11(f)(1)
- July 26, 2023, 39.11(f)(1)
- July 26, 2023, 49.25(f)(3)
- August 9, 2023, 37.1306(d)
- August 9, 2023, 38.1101(f)(4)
- August 23, 2023, 39.11(f)(1)
- September 26, 2023, 39.11(f)(1)
- October 25, 2023, 39.11(f)(1)
- October 25, 2023, 49.25(f)(3)
- November 9, 2023, 37.1306(d)
- November 9, 2023, 38.1101(f)(4)
- November 27, 2023, 39.11(f)(1)
- December 26, 2023, 39.11(f)(1)
On all other business days Portal Support (TechSupport@cftc.gov) operates at the following times:
- Monday - Friday, 8:00 a.m. to 6:00 p.m. ET
Email sent to TechSupport@cftc.gov will
be answered within 24 hours, excluding weekends and holidays. Email sent outside of designated support hours will be answered within 24 hours from the start of the next business day.
